硬盘型号:ST500DM002-1BD142
故障现象:通电后,硬盘正常起转不认盘,同行更换了相同的电路板仍然一样。
解决方案:收到硬盘后,我们接到数据恢复工具PC-3000 UDMA Express上,通电硬盘不认盘,终端信息如下:
Boot 0x08M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.
Rst 0x08M
MC Internal LPC Process
Spin Up
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MC Seg Disc and Cache Nodes: 060DA288 060D8574
Seg Write Preamble VBM start: 00000D3C end: 00000D63
Footer - start: 00000D65 end: 00000D8C
Seg Read Preamble VBM - start: 00000D8E end: 00000DB5
Footer - start: 00000DB7 end: 00000DDE
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 22E0
Nonvolatile MCMT sequence number 0126AB1C
[RSRS] 06B1
LED:000000BD FAddr:0000423B
这种明显就是固件有问题,希捷ST500DM002特别容易出固件问题,只要通电有转动,电路板就好的,通电如果敲几下停转一般都是磁头坏了
处理固件后,再通电硬盘正常认盘,再镜像,成功恢复客户的几乎全部数据!

